1. Introduction
Welcome to Growit Shop! These Terms and Conditions govern your use of our website and services, including the purchase of goods. By accessing or using our site, you agree to comply with these terms.
Business Information:
- Company Name: Georgia Gourmet
- Contact Information:
- Phone: +31645826624
- Email: MFactorynl@gmail.com
2. Products and Services
We offer a range of products and services that comply with EU laws, including Regulation (EU) 2019/515, ensuring the free circulation of goods across EU member states.
- Product Compliance: All goods sold by Growit Shop meet EU standards and are legally approved for sale.
- Documentation: Products are accompanied by valid documentation, including invoices and certificates.
3. Payment and Pricing
- All prices are displayed in Euros (€) and include applicable taxes unless stated otherwise.
- Payments can be made securely through Viva Wallet and other approved payment methods.
4. Shipping and Returns
- Shipping:
- We deliver to all EU member states. Shipping fees and estimated delivery times will be provided at checkout.
- Returns and Refunds:
- Customers have the right to return items within 14 days of receipt. Returned items must be unused and in their original packaging.
- Refunds will be processed within 14 days of receiving the returned item.
5. Anti-Money Laundering (AML) Compliance
We are committed to combating money laundering and complying with European regulations:
- Know Your Customer (KYC):
- We verify customer identities using official documents (e.g., passports or ID cards).
- We may request additional documentation for large transactions or high-risk activities.
- Transaction Monitoring:
- All transactions are reviewed for unusual patterns, including large amounts or activity in high-risk jurisdictions.
- Suspicious activities may be reported to the relevant authorities.
6. Privacy Policy
For information on how we collect, store, and process your personal data, please refer to our Privacy Policy.
7. Limitation of Liability
- Growit Shop is not responsible for any damages or losses arising from the misuse of our products.
- We do not guarantee uninterrupted access to our website or services.
8. Governing Law
These Terms and Conditions are governed by the laws of the Netherlands and the European Union. Any disputes shall be resolved in Dutch courts.